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A Beginner’s Guide to Gmail Conversation View On vs. Off

Drowning in a Sea of Emails? The average person receives over 100 emails daily, and that number keeps climbing. Navigating this ever-growing inbox can feel like swimming through a stormy sea, searching for the information you need. But fear not, weary email warrior! Gmail’s Conversation View is here to throw you a lifesaver.

Imagine an inbox where related emails are grouped together, forming a clear conversation flow. No more scrolling through endless replies or missing important updates buried beneath the waves. Conversation View brings order to the chaos, saving you precious time and mental energy.

Ready to reclaim your inbox and master your email game? Let’s dive into the world of Conversation View and explore its powerful features!

Demystifying Conversation View: What Is It and Why Does It Matter?

Conversation view is a way of organizing your email messages by grouping them together based on their subject line. This means that instead of seeing each email as a separate entry in your inbox, you will see a single entry that contains all the related emails in a chronological order. You can think of it as a text message thread, where you can see the entire conversation at a glance.

Conversation view has some benefits and drawbacks, depending on your preferences and email habits. Here are some of them:


  1. Reduced clutter: Conversation view helps you keep your inbox tidy and organized, by showing fewer entries and eliminating duplicates. You don’t have to scroll through dozens of individual replies to find the one you need, or delete them one by one to free up space.
  2. Enhanced context: Conversation view helps you understand the flow and history of the discussion, by showing you the previous messages and replies in the same thread. You can easily pick up where you left off, or catch up on what you missed, without having to open multiple tabs or windows.
  3. Efficient management: Conversation view helps you find and handle specific emails within a conversation, by allowing you to search, filter, label, archive, delete, or mark as read or unread the entire thread or individual messages. You can also use keyboard shortcuts to navigate and perform actions faster and easier.


  1. Missing individual messages: Conversation view can sometimes hide or collapse some messages within a thread, especially if they are older or less relevant. This can cause you to overlook or miss some important information or updates, especially if you are new to conversation view or not used to checking the details of each thread.
  2. Potential confusion: Conversation view can sometimes mix or merge different conversations that have the same or similar subject lines, even if they are not related. This can cause you to lose track of who said what, or what the original topic was, especially if the thread is long or involves many people.

Gmail (Conversation View) is a feature for grouping emails of the same topic . in this feature, an email and all the responses given to it are placed in a single section so that the user can access to all of them at once.

Gmail Conversation View mobile pc tablet

Making the Choice: Conversation View On or Off?

Conversation view is the default setting for Gmail, and it works well for most users and situations. However, it is not a one-size-fits-all solution, and it may not suit everyone’s needs and preferences. That’s why Gmail gives you the option to turn it on or off, depending on what works best for you.

Here are some scenarios where you might want to choose one option over the other:

On is the default setting, ideal for:

  • Busy inboxes: If you receive a lot of emails every day, conversation view can help you streamline your email flow and save time searching. You can quickly scan and sort your messages by topic, and focus on the most relevant and recent ones.
  • Frequent conversations: If you engage in a lot of discussions and exchanges with other people via email, conversation view can help you keep track of them without losing context. You can see the whole conversation in one place, and reply or follow up with ease.
  • Mobile users: If you use Gmail on your smartphone or tablet, conversation view can help you optimize your screen space and user experience. You can see more messages in a compact view, and tap or swipe to expand or collapse them as needed.

Off might suit you if:

  • Prefer a classic view: If you are used to seeing each email individually, like a traditional inbox, conversation view might seem confusing or overwhelming. You can turn it off to see your messages in a chronological order, and manage them one by one.
  • Receive many one-off messages: If you get a lot of emails that are not part of a conversation, such as newsletters, notifications, or promotions, conversation view might not be very helpful. You can turn it off to ensure that you don’t miss any important or interesting messages that might get buried or hidden in a thread.
  • Work with long threads: If you deal with a lot of emails that have long or complex threads, involving many people or topics, conversation view might not be very convenient. You can turn it off to avoid potentially overwhelming or confusing nested conversations, and focus on each message separately.

Fine-Tuning Your Preference: Conversation View Settings and Options

Once you have decided whether to turn conversation view on or off, you can fine-tune your preference by adjusting some settings and options that affect how conversation view works and looks. Here are some of them:

Conversation view settings:

  • Newest on top: This setting allows you to prioritize the latest reply in each conversation, by showing it at the top of the thread, instead of the bottom. This can help you see the most recent and relevant messages first, and avoid scrolling down to find them.
  • Snippet view: This setting allows you to display a preview of each email in the thread, by showing the first few words or sentences of the message, along with the sender’s name and the date and time. This can help you get an idea of what the message is about, and decide whether to open it or not.

Advanced options:

  • Filter specific conversations: This option allows you to keep certain threads separate from the grouped view, by applying a filter that excludes them from conversation view. This can help you avoid mixing or merging unrelated conversations that have the same or similar subject lines, and manage them individually.
  • Keyboard shortcuts: This option allows you to master navigation and actions with keyboard commands, instead of using the mouse or touchpad. This can help you save time and effort, and perform tasks faster and easier.

Mastering the Conversation View Dance: Tips and Tricks for On and Off

Whether you choose to turn conversation view on or off, there are some tips and tricks that can help you make the most of it, and improve your email productivity and efficiency. Here are some of them:

Tips for On:

  • Use expand/collapse arrows for detailed thread view: If you want to see more or less details of a conversation, you can use the expand or collapse arrows that appear next to each message in the thread. You can expand or collapse all messages at once, or individual messages as needed.
  • Mark important emails to stand out within conversations: If you want to highlight or emphasize certain messages within a conversation, you can mark them as important, by clicking on the yellow star icon that appears next to them. This will make them stand out with a yellow background, and also add them to the Important label in your inbox.
  • Utilize search and filters to find specific messages quickly: If you want to find a specific message within a conversation, you can use the search box at the top of your inbox, and enter some keywords or criteria that match the message. You can also use filters to narrow down your search results, by clicking on the down arrow icon next to the search box, and selecting some options from the drop-down menu.

Tips for Off:

  • Employ labels to categorize and organize individual emails: If you want to group and sort your emails by topic, project, or any other criteria, you can use labels, which are like folders, but more flexible and customizable. You can create your own labels, or use the default ones, and apply them to your emails, by clicking on the label icon that appears next to them. You can also color-code your labels, to make them more visible and distinguishable.
  • Leverage stars or flags to prioritize important messages: If you want to mark or flag certain messages as important, urgent, or requiring action, you can use stars or flags, which are like bookmarks, but more versatile and varied. You can choose from different types of stars or flags, and apply them to your messages, by clicking on the star or flag icon that appears next to them. You can also access your starred or flagged messages, by clicking on the Starred label in your inbox.
  • Regularly scan your inbox to avoid missing one-off emails: If you want to make sure that you don’t miss any important or interesting messages that are not part of a conversation, you should regularly scan your inbox, and check for any new or unread messages. You can also sort your inbox by different criteria, such as date, sender, or size, by clicking on the column headers at the top of your inbox.

ACTIVE Gmail Conversation View Step-by-step

  1. Go to Gmail
  2. Enter username and Password
  3. Click on setting
  4. Click on All Setting
  5. Find Conversation View on General Tab
Conversation View
  1. Turn It ON or OFF
  2. Click on Save Changes
  3. DONE.


When people reply to an email, Gmail organizes the responses into conversations, with the most recent email at the bottom.

Change conversation settings for your Google account

  1. Open Gmail Application  gmail conversation app
  2. Click on Menu icon Menu
  3. Tap on setting at the end of setting list
  4. choose your email address
  5. Check or uncheck Conversation view
  6. DONE

Change conversation settings for all your IMAP/POP accounts

  1. Open the Gmail app
  2. In the top left, tap Menu Menu
  3. click on Settings
  4. Tap General settings
  5. Check or uncheck Conversation view
  6. DONE


  1. Open the Gmail app 
  2. In the top left, tap Menu Menu
  3. Click on Settings
  4. Click on your account address
  5. Turn Conversation view on or off
  6. Done


Using this feature can helps you easily find conversation email types and don’t need to search for all emails and answers. Using this feature completely depends on your personal opinion.

We use this feature all the time unless we want to see all the emails one by one.

Frequently Asked Questions (FAQs):

Will turning off conversation view affect my search results?

No, turning off conversation view does not impact search results. It only changes how your emails are displayed in your inbox.

Can I group conversations by criteria other than subject line?

Unfortunately, Gmail doesn’t offer built-in options to group conversations by other criteria. However, you can use labels and filters to achieve a similar effect.

What happens to conversations with different subject lines within a thread?

Conversation view considers subject changes as the start of a new conversation, keeping them separate even if they’re related.

How does conversation view work with forwarded emails?

Forwarded emails are typically grouped with the original conversation unless they have a significantly different subject line.

Can I turn conversation view on or off for specific labels?

No, conversation view applies to your entire inbox at once.

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Last modified: February 24, 2024

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