The Ultimate Guide to

BrandBastion is an innovative platform that leverages artificial intelligence and human expertise to help brands and advertisers manage their online reputation and social media conversations.

With advanced machine learning algorithms and dedicated content specialists working round the clock,

BrandBastion provides cutting-edge solutions to monitor, moderate, and engage with discussions happening about your brand across the web and social media.

What is the brandbastion website?

Brandbastion offers two main products – a fully managed service where BrandBastion handles all your social media care and conversations on your behalf,

And a self-service tool called BrandBastion Lite where you can access and manage your brand’s social media from one intuitive dashboard.

BrandBastion integrates with all major social platforms like Facebook, Instagram, Twitter, YouTube, TikTok etc.

to give you a holistic view of brand mentions, comments, reviews, and more.

With powerful features like real-time alerting on reputation threats, sentiment analysis, topic discovery, smart moderation, and automated as well as human-assisted engagement, BrandBastion helps strengthen brand equity, customer satisfaction, and return on marketing investment.

Who is the BrandBastion Website Suitable For?

The BrandBastion platform is suitable for any brand, advertiser, or agency looking to take control of their social media conversations. Specifically, it provides value to:

Brands: Monitor brand mentions across the digital sphere, hide harmful comments, respond to feedback, analyze audience sentiment and topics of discussion.

Advertisers: Moderate and engage with comments on ads, understand audience response, optimize social campaigns.

Agencies: Streamline community management, improve client reputation and engagement, share data-driven insights.

With its enterprise-grade capabilities packaged into intuitive interfaces,

BrandBastion serves organizations of all sizes across geographies and industries.

Whether you are just starting out on social media or managing established communities,

BrandBastion has customizable solutions to meet your needs.

How can Brands use the BrandBastion Website?

For brands, BrandBastion enhances social media experience in three key ways:

Safety: Identify reputation threats like negative reviews or damaging claims, and hide unwanted comments. Stay alerted on conversations around sensitive topics.

Care: Respond to queries, feedback and complaints promptly and accurately. Improve response rate and resolution time.

Intelligence: Discover key themes and topics of discussion among your audience. Identify new opportunities, trends and pain points.

By leveraging BrandBastion, brands can deepen audience engagement, gain actionable insights, and build stronger customer relationships.

All social channels like organic owned media, paid ads, influencer content etc. can be managed efficiently at scale.

How can Advertisers use the BrandBastion Website?

For advertisers, BrandBastion supercharges social advertising by:

Moderating comments on ads to hide irrelevant, abusive or damaging remarks. Ensure brand safety.

Engaging with respond to audience questions and feedback in real-time to drive better conversions.

Measuring sentiment on ads to assess audience response and fine-tune messaging or targeting.

By maintaining the quality of conversations around their ads, advertisers can improve campaign results, Creative optimization, and audience targeting over time.

BrandBastion integrates with popular ad platforms to provide a seamless experience.

How can Agencies use the BrandBastion Website?

BrandBastion enables agencies to provide superior service to their clients by:

Efficiency: Automate routine community management tasks like content moderation. Focus on high-value strategies.

Quality: Maintain brand integrity and reputation for clients by responding professionally.

Insights: Use conversation analytics to demonstrate campaign performance and guide optimization.

With BrandBastion, agencies can improve operational efficiency, deliver measurable business impact, and strengthen client relationships.

The platform seamlessly integrates with existing workflows.


What Countries Does the BrandBastion Website Support?

One of the biggest advantages of BrandBastion is its global availability.

With a diverse, multilingual team and cutting-edge AI that works in different languages,

As long as your geographic location provides access to the social media platforms BrandBastion integrates with, you can use the full capabilities of the platform.

BrandBastion works smoothly across Europe, North and Latin America, Middle East, Asia Pacific, Africa and more.

Some of BrandBastion’s notable global customers include Netflix, WorldRemit, BoxyCharm, Lenovo, Thomson Reuters, and EPAM Systems.

The platform continues to add new languages and features to extend its international reach.

Does BrandBastion Website Have a Free Plan?

BrandBastion offers a 15-day free trial for BrandBastion Lite, the self-service tool.

This allows you to test drive the platform’s capabilities like:

  • Social media listening and monitoring
  • Automated moderation to hide toxic comments
  • Engaging with your audience at scale across channels
  • Analyzing sentiment and conversation trends

The free trial does not require a credit card.

However, BrandBastion’s fully managed service is a customized solution requiring dedicated account management, and does not have a free option.

You can get in touch with BrandBastion’s sales team for pricing details.

How much do brandbastion website plans cost?

PlanMonthly Price (€)Yearly Price (€)Features
Professional€465€4,650– Unlimited users
– Sentiment Analysis [AI]
– Inbox with Intent Recognition [AI]
– Auto-moderation (4 categories) [AI only]
– 5,000 messages per month (limited for Facebook, Instagram, TikTok)
Advanced€850€8,500– Unlimited users
– Sentiment Analysis [AI]
– Inbox with Intent Recognition [AI]
– Auto-moderation (4 categories) [AI only]
– 10,000 messages per month (limited for Facebook, Instagram, TikTok)
Fully ManagedContact usContact us– Unlimited users
– Sentiment Analysis [AI]
– Advanced Moderation (AI + Humans 24/7) +20 categories
– Human-reviewed alerts
– Brand responses issued 24/7
– Advanced Social Media Inbox
– Custom number of messages
– Dedicated Account Manager

How do I sign up on the BrandBastion website?

Signing up on BrandBastion is quick and easy:

  1. Go to the sign-up page of Brandbastion.
  2. Enter your email and password. Make sure your password is strong and secure.
  3. Check the box that says “I have read and agree to the privacy policy and terms of service”. You can read these documents by clicking on the links provided.
  4. Click on “Create account”. You will be redirected to the next page.
  5. Follow the instructions on the screen. You will receive a confirmation email with a 6-digit code.
  6. Enter the code in the verification box and confirm your email. You will be able to access your Brandbastion dashboard and connect your social media profiles.
  7. Congratulations, you have successfully signed up on the Brandbastion website!

Dedicated customer support is available to guide you anytime during onboarding or usage.

Sign up now to step up your social game!

What are the payment methods on Brandbastion website?

BrandBastion offers flexible payment options based on your product and plan:

Self-service: Accepts all major credit cards like VISA, Mastercard, AMEX via secure Stripe integration

Managed service: Offers customized monthly invoicing based on number of social profiles, features, and volume of conversations handled

For self-service, you can opt for monthly or discounted annual subscriptions auto-billed to your card.

For managed service, quarterly or annual billing cycles are available.

You can easily view or change your billing details through the platform.

BrandBastion provides transparent pricing with no hidden fees.

Get in touch with their sales team for any payment-related queries.

Social media management has never been more affordable!

Does Brandbastion website have an affiliate system?

BrandBastion does not currently have an affiliate program or partner incentives. However, influencers and creators can collaborate with BrandBastion in other ways:

  1. Promote BrandBastion voluntarily if you believe in the product
  2. Request a custom affiliate/referral partnership if you have a sizable audience
  3. Co-create content like videos, demos, case studies to grow awareness
  4. Give product feedback to help BrandBastion improve

Even without structured incentives, you can team up with BrandBastion in a mutually beneficial way and grow together!

Does Brandbastion website have a mobile or PC app?

BrandBastion is designed as a mobile-friendly web application that can be accessed seamlessly from any device and browser.

The key benefit of this approach is flexibility – you can use BrandBastion on-the-go from your phone, tablet or laptop without installing any additional software.

The web app is continuously optimized for speed and performance.

You simply need an updated browser like Chrome or Safari to access the complete suite of BrandBastion capabilities, from any location.

Streamlined workflows and an intuitive interface make the experience smooth across devices.

How can I contact Brandbastion website customer support?

If you have any questions, inquiries, or concerns about Brandbastion, you can easily contact their customer support team and get the help you need. Brandbastion offers several ways to reach out to them and get a quick and friendly response.

You can contact Brandbastion customer support by:

  • Visiting their contact page and filling out a simple form with your name, email, subject, and message. You can also book a meeting with them or start a free trial from this page.
  • Visiting their customer knowledge base and browsing through the guides, FAQs, and release notes. You can also use the search bar to find the answers you are looking for.
  • Sending an email to and explaining your issue or request. You will receive a reply from one of their support agents as soon as possible.

Brandbastion customer support is always ready to assist you and provide you with the best possible service. You can contact them anytime and from anywhere and expect a professional and courteous response.


BrandBastion is a robust social media management platform built to help brands control their digital presence. With its artificial intelligence capabilities and human expertise, BrandBastion provides an enterprise-class solution for conversation monitoring, moderation, engagement, and analytics.

While a fully managed service is available, BrandBastion Lite makes these capabilities accessible through self-service options. Organizations of any size and geography can leverage BrandBastion to drive measurable business impact through social media.


What integrations does BrandBastion offer?

BrandBastion seamlessly integrates with all major social media platforms like Facebook, Instagram, Twitter, YouTube, TikTok, Reddit, LinkedIn etc. It also integrates with popular advertising and marketing tools. Custom API integrations are also available.

What kind of training resources does BrandBastion offer?

BrandBastion provides live onboarding, online courses, cheat sheets, webinars, knowledge base articles, and weekly coaching calls to help you master the platform and achieve success.

What kind of analytics does the BrandBastion platform provide?

Robust analytics on conversations, engagement, sentiment, topics, influencers, emerging trends, share of voice, and more. All reports are shareable and exportable.

Can I manage multiple social media accounts with BrandBastion?

Absolutely, BrandBastion supports managing unlimited profiles across different platforms to provide centralized monitoring and management.

Does BrandBastion improve social media advertising results?

Yes, features like moderating and engaging ad comments help improve quality score. Sentiment analysis lets you optimize targeting. Conversions can be tracked.

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Last modified: March 3, 2024

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